Your Path to Executive Support

From discovery call to working relationship in under two weeks. Here's exactly how it works.

1

Discovery & Needs Assessment

30-45 minutes

We start with a detailed consultation to understand your working style, specific needs, and what success looks like for you. This isn't a sales call - it's a strategic planning session.

What we'll discuss:

  • Your current pain points and time wasters
  • The tasks you want to delegate immediately
  • Your communication preferences and tools
  • Working hours and availability requirements
  • Industry-specific needs or specializations
2

Custom EA Matching

3-5 business days

Our team reviews our network of pre-vetted EAs to identify 2-3 candidates who match your requirements, personality, and working style.

Our vetting process includes:

  • English proficiency assessment (written and verbal)
  • Technical skills evaluation (tools and platforms)
  • Background and reference verification
  • Culture fit and soft skills assessment
  • Time zone alignment confirmation
  • Trial task completion to demonstrate capabilities
3

Meet Your Candidates

2-3 days

Interview your top EA candidates via video call. We provide structured interview guides, but you're in control of the final decision.

What happens next:

  • Receive detailed profiles and work samples
  • Schedule 30-minute interviews with each candidate
  • Ask questions about their experience and approach
  • Discuss specific scenarios and test cases
  • Make your selection or request additional candidates
4

Onboarding & Integration

1-2 weeks

Your EA undergoes a structured onboarding process tailored to your needs. We handle all HR, payroll, and administrative setup.

Onboarding includes:

  • Access setup to all relevant tools and platforms
  • Training on your specific processes and preferences
  • Creation of standard operating procedures
  • Daily check-ins during the first week
  • Weekly reviews during the first month
5

Ongoing Support & Optimization

Continuous

The relationship doesn't end at onboarding. We provide continuous support, performance monitoring, and optimization.

Continuous support features:

  • Dedicated account manager for escalations
  • Monthly performance reviews and feedback sessions
  • Ongoing training and skill development
  • Easy scaling up or down as needs change
  • Replacement guarantee if fit isn't right

White-Glove Support, Every Step

Unlike other EA services, we don't just match you and disappear. Our team stays involved to ensure long-term success.

Dedicated Account Manager

Your direct line for any questions, concerns, or optimization needs.

Performance Monitoring

Regular check-ins and reviews to ensure you're maximizing your investment.

Replacement Guarantee

If it's not working out, we'll find you a new match at no additional cost.

Rapid Response

Need something urgent? Our team responds within 2 hours during business hours.